Citizens Energy Group delivers surface water that's very high in dissolved minerals. Most metro homes need a softener just to protect their appliances and plumbing.
Service in the Indianapolis metro is coming soon. We currently install across Fort Wayne and Northeast Indiana.
Citizens Energy Group supplies the Indianapolis metro. Their sources are the White River, Fall Creek, and three reservoirs, Morse, Geist, and Eagle Creek, all surface water that picks up dissolved minerals as it moves through Indiana's limestone-rich geology.
Citizens treats the water to meet every EPA safety standard. What they do not do is remove hardness. Dissolved calcium and magnesium are not a health violation, so they pass right through the treatment plant and into your home at the same concentration they left the ground at.
Water hardness is measured in grains per gallon. The scale goes: soft (below 1 gpg), slightly hard (1 to 3.5), moderately hard (3.5 to 7), hard (7 to 10.5), very hard (above 10.5). At roughly 19 gpg, Indianapolis metro water sits well into the very-hard range, higher than most major cities.
That means scale builds faster in water heaters, dishwashers, and coffee makers. It means soap and detergent do not lather well, and you use more of them. It means spots on dishes, dry skin and hair after showers, and shortened appliance life.
Municipal disinfection keeps the water safe, but it can affect taste and odor at the tap. Carbon filtration addresses this at the point of entry, treating the water before it reaches your faucets.
Our whole-home system pairs carbon filtration with softening so every tap in the house gets treated water. The RO unit at the kitchen sink adds a final filtration stage for drinking and cooking water.
Scale deposits inside water heaters and dishwashers cut efficiency and shorten service life. Hard water is one of the leading causes of early appliance replacement in Indiana homes.
Over years, scale narrows pipes and reduces pressure. Showerheads and aerators clog faster. Fixtures show white mineral deposits even right after cleaning.
Hardness minerals react with soap to leave a film that clogs pores and dulls hair. Most homeowners with soft water notice the difference in the first shower.
We pull the Citizens Energy Group data for your zip code, review it with you on one call, and give you an honest recommendation. No in-home sales visit, no upsell, no mystery pricing.
Citizens Energy Group draws surface water from the White River, Fall Creek, and Morse and Geist reservoirs. Indiana limestone bedrock dissolves into the water supply, producing some of the highest hardness levels in the state, around 320 ppm (19 gpg) for most metro homes.
No. Citizens Energy Group treats for safety. They meet all EPA standards, but hardness minerals are not a health violation, so they are not removed at the plant. What comes out of your tap is what arrived from the source: very hard water.
Scale builds inside pipes, water heaters, and dishwashers. Soap and shampoo lather poorly. Dishes spot. Skin and hair feel dry. Appliance lifespans shorten. A softener removes hardness minerals and reverses all of these effects.
Our flagship bundle covers a standard city-water home at one all-in installed price, taxes included. We give you a complete price before any work starts.
Free assessment, one call, no in-home sales visit. We pull your supply data and give you a straight answer.
